Our Training Programs and Workshops

To view a detailed overview of our suite of services,
please click on the relevant expanding toggles below.

  • Understanding the causes of emotions and how to use them in a positive way
  • Complete a confidential self assessment of your current skills
  • Be more aware of our own emotions and how they impact others
  • Explore options to develop and enhance skills in the 5 dimensions of emotional intelligence
  • Identify your own style using a profile tool such as DISC or MBTI
  • Explore the impact of your style on others
  • Adapting your communication style to build rapport and connection with others
  • How to help your listener by placing your ideas into a simple unifying structure
  • How to convey ideas and information with clarity, brevity and impact
  • How to be more persuasive
  • How to field difficult questions with confidence and diplomacy
  • Of course, if you’ve missed this program’s information, you can follow the link to learn more about this popular Think on Your Feet training Sydney.
  • Apply strategies to motivate and engage team members
  • Recognise, engage and challenge high performers
  • Identify the types and causes of under performance
  • Apply strategies to improve and manage poor performance
  • Discover which Leadership Style to use in different situations
  • Explore the stages that teams pass through to achieving high performance
  • Develop strategies for team engagement and commitment
  • Analyse the communication process and overcome the barriers that can easily arise
  • Practice effective listening, responding with empathy and developing rapport
  • Develop Assertiveness Skills to address situations confidently and clearly
  • Use the best wording to achieve what is important
  • Learn how to manage conversations that have high stakes, high emotion and contrasting opinions
  • Confidently raise challenging issues with your client, manager, colleagues and team
  • Identify and manage emotional reactions
  • Express your key outcomes and raise issues using effective language
  • Use a conversation planner tool to be prepared for a likely difficult conversation in your workplace
  • Adapting to the interests of your audience
  • Banishing nerves
  • Organising and structuring ideas
  • Performance skills – eye contact, voice, body language and movement
  • A range of practical techniques to generate creative and innovative solutions
  • Using both left and right brain preferences to maximise outcomes
  • Tools to analyse the problem clearly
  • Strategies to make the right decision
  • Develop Assertiveness Skills to address situations confidently and clearly
  • Learn how to deal with aggressive people
  • Use the best wording to achieve what is important while maintaining relationships
  • Express key requests in an ‘I Statement’
  • Redefining your role and responsibilities
  • Leadership and managing the strengths of your team
  • Motivation and engagement
  • Managing performance and change
  • Focussing on the priorities and adopting effective habits to achieve success.
  • Eliminate time wasting habits and time robbers
  • Plan and schedule to achieve results and meet deadlines
  • Use your energy cycle to increase effectiveness
  • Adopt proactive strategies and technology to be more effective
  • Tips and techniques to write faster and more effectively
  • Assessing the readability of your document
  • Putting the big news first to achieve your purpose
  • Email structures to make your writing stand out

Here’s what our clients have to say

Pam Harris is a highly skilled and engaging facilitator. Her subject matter expertise is without question in the area of leadership skills development. Pam applies practical experience, contemporary business practice and theory to enthuse and engage her group and our company has achieved valuable outcomes through working with Pam

Thank you so much! I really enjoyed the course and feel great about the achievement of completing it, especially having you guide us through in such a wonderful and engaging manner.  It was a breath of fresh air!

Looking for Proven Training Workshops, Learning & Development Consulting? Call 0412 172 029

Business Specifics

Agile Learning & Development
ABN: 15 167 036 866

p +61 0412 172 029
e Email Pam using our Contact Form

Our Location

Agile Learning & Development
Mirool Street
West Ryde, Sydney, NSW 4020
Australia

We’re Open

Providing Training & Professional Development Services
Mo-Fr: 8.30am-6:00pm
Sa: Closed
Su: Closed